一、數據分析

1、 Data analysis

1、分析昨天的消售情況，主要是哪款SKU;

1. Analyze yesterday's sales situation and identify the main SKU;

2、對主推款進(jìn)行分析;

2. Analyze the main promoted products;

3、分析競爭對手的商品卡訪(fǎng)問(wèn)者，消售情況:

3. Analyze competitors' product card visitors and sales situation:

4、查看今天受歡迎的商品，或者消量很好的商品;

4. View today's popular products or products with high demand;

5、對達人帶貨數據進(jìn)行分析，并與新達人臺作;

5. Analyze influencer sales data and collaborate with the new influencer platform;

6、維護與達人之間的關(guān)系，提高他們對品牌的認識;

6. Maintain relationships with influencers and increase their awareness of the brand;

7、對視頻資料進(jìn)行分析，根據不同的情況做出相應的調整。

7. Analyze video materials and make corresponding adjustments based on different situations.

二、推廣

2、 Promotion

1、分析隨心推，看看你的核心數據運行情況如何;

1. Analyze and push as you please to see how your core data is running;

2、對千川計劃進(jìn)行分析，商品卡的數據如何;

2. How to analyze the data of product cards for the Qianchuan Plan;

3、對品牌的宣傳分析。

3. Analysis of brand promotion.

三、報活動(dòng)

3、 Report activity

1、關(guān)注平臺上的各種活動(dòng)，并在規定的時(shí)間內完成注冊，

1. Pay attention to various activities on the platform and complete registration within the specified time,

2、對活動(dòng)設置進(jìn)行檢查;

2. Check the activity settings;

3、對活動(dòng)進(jìn)行復盤(pán)。

3. Review the activity.

四、頁(yè)面管理

4、 Page management

1、店鋪?lái)?yè)面有沒(méi)有錯誤的地方，比如主頁(yè)、主圖等;

1. Are there any errors on the store page, such as the homepage, main image, etc;

2、詳情商品價(jià)格是否與真實(shí)的價(jià)格相符:

2. Does the price of the product match the actual price

3、查看黨品是否處于活動(dòng)狀態(tài);

3. Check if the party product is in an active state;

4、檢查是否使用了錯誤的營(yíng)銷(xiāo)工具;

4. Check if the wrong marketing tools have been used;

5、查看計劃好的產(chǎn)品頁(yè)是否已經(jīng)做好。

5. Check if the planned product page has been completed.

五、庫存管理

5、 Inventory management

1、檢查熱門(mén)產(chǎn)品的存貨，缺貨時(shí)要提前下訂單;

1. Check the inventory of popular products and place orders in advance when they are out of stock;

2、下訂單的貨物要及時(shí)跟蹤,

2. The goods ordered should be tracked in a timely manner,

3、有沒(méi)有做好出貨入庫的記錄

3. Have you kept proper records of shipment and storage

六、售前售后

6、 Pre sales and after-sales service

1、將客服狀態(tài)設置為在線(xiàn);

1. Set the customer service status to online;

2、匯總客服日常事務(wù)，是否需要幫助;

2. Summarize daily customer service affairs and determine if assistance is needed;

3、安排客服的在線(xiàn)時(shí)間;

3. Arrange customer service online time;

4、查看訂單的發(fā)貨狀況;

4. Check the shipping status of the order;

5、處理申訴和維權的訂單;

5. Handling appeals and safeguarding orders;

6、查看SKU的評價(jià)，做好評價(jià)維護;

6. View SKU reviews and maintain them effectively;

7、查看店鋪評分，統計店鋪的各項數據;

7. View store ratings and collect various data of the store;

8、看下客服的聊天記錄。

8. Check the chat records of customer service.

努力提升客戶(hù)服務(wù)質(zhì)量，對客股的數據、回復率等進(jìn)行分析。

Strive to improve customer service quality by analyzing customer stock data, response rates, etc.